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Shipping & Delivery

How much is shipping?

Please see our shipping costs below:. DOMESTIC AUSTRALIA POST. Parcel Post 2 + Days. Orders under $99.00 - $12.95. Parcel Post 2 + Days. Orders over $99.00 - Free. Express Shipping - Please note Australia Post is currently experiencing delays, so nex

How long will it take for my order to be delivered?

Ordering online is a bit like sending yourself a pressie in the future, so we know it can be eexxxccrruuussiiiattinggg waiting for it to arrive. That’s why we do everything we can to get your order hop, skipping and-a-jumping out of our warehouse and

Customs/Import Fees

Deliveries to countries outside Australia might incur customs or import taxes. Unfortunately, since we don't have any control over these charges, we can't cover them for you.

Where do you ship from?

All orders are shipped from Nat'v HQ located in Miami, Gold Coast, Australia!

Has my order been shipped?

After your order has been packed, you will receive an email from Nat'v to confirm that the order has been shipped (yay!). This email will also contain your tracking number. (sometimes these can end up in your junk/spam folder, so be sure to check the

Are orders shipped over the weekend?

Our warehouse is open from Monday-Friday, so any orders placed over the weekend won't be shipped until Monday - we’re all about work/life balance here! Rest assured your order will be shipped as soon as possible.

My parcel is delivered but I can't find it?

Oh no! We're so sorry to hear that!. All of our parcels are marked as 'safe drop' which means Australia Post will leave the parcel at the chosen address, if they deem it safe to do so. Parcels will usually be left at the front of a property in a plac

Do you deliver to PO Boxes and Parcel Lockers?

Yes we do - just place your PO Box or Parcel Locker address in the shipping section when checking out.

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