Let's chat! We're always happy to help!

Monday 08:00 AM - 04:00 PM
Tuesday 08:00 AM - 04:00 PM
Wednesday 08:00 AM - 04:00 PM
Thursday 08:00 AM - 04:00 PM
Friday 08:00 AM - 12:00 PM

Back To Shop

Contact Us

My Account

Nat'v Basics

<p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 0.9375rem; margin-bottom: 0.9375rem; color: rgb(34, 34, 34); font-family: Montserrat, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.075px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: border-box; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-weight: 400; color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Our warehouse is open from Monday-Friday, so any orders placed over the weekend won&apos;t be shipped until Monday - we&#x2019;re all about work/life balance here! Rest assured your order will be shipped as soon as possible.</span></p>

Our warehouse is open from Monday-Friday, so any orders placed over the weekend won't be shipped until Monday - we’re all about work/life balance here! Rest assured your order will be shipped as soon as possible.

Are orders shipped over the weekend?

Shipping & Delivery

Returns and Exchanges

Change of mind

Promotions/Sales

How do I lodge a return?

Excluded items

Faulty items

Returns & Exchanges

How much is shipping?

How long will it take for my order to be delivered?

Customs/Import Fees

Where do you ship from?

Has my order been shipped?

My parcel is delivered but I can't find it?

Do you deliver to PO Boxes and Parcel Lockers?

What's my size?

Sizing

What Is High Society Club?

How do I redeem my points?

High Society Club (Rewards club)

My discount/promotion code isn't working?

What payment options are available?

Can I use more than one payment type?

Why isn't my payment method working?

What currency are the website prices shown in?

Payment

Can I make a change to my order?

I haven't received an order confirmation?

I've received the incorrect item

Orders

Do Nat'v gift cards have an expiry?

How do I redeem my gift card?

Gift Cards

Are orders shipped over the weekend?Updated 2 years ago