We do our best to process and ship orders as soon as possible, so while we would love to, unfortunately we cannot always honour a change or cancellation to the order. If you would like to make a change to your order, please get in touch with our cust
We're so sorry to hear that you haven’t received an order confirmation email. All order confirmation emails are automatically generated once your order has successfully processed in our system. In most cases, confirmation emails are not received due
Oh no! We are so sincerely sorry for that our packing fairies have made a mistake when packing your order. Please contact our customer service team via our online chat, or contact us here and we will get this fixed up for you as soon as possible.