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<div data-block="true" data-editor="mnrc" data-offset-key="c2f3d-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif;">To redeem your gift card, simply copy and paste the discount code that you would have received via email into the &quot;Gift card or discount code&quot; field at checkout, and click apply! &#xA0;</span></p><p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif;">If you have any further trouble redeeming your gift card or promotion code, please jump on chat with us or&#xA0;</span><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif;"><span style="color: rgb(147, 101, 184);"><a href="https://natvbasics.com/pages/contact-us">contact us here</a></span></span><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif;"><span style="color: rgb(147, 101, 184);">&#xA0;</span><span style="color: rgb(0, 0, 0);">a</span><span style="color: rgb(0, 0, 0);">nd</span> we can help you.</span></p></div><div data-block="true" data-editor="mnrc" data-offset-key="au6n9-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>

To redeem your gift card, simply copy and paste the discount code that you would have received via email into the "Gift card or discount code" field at checkout, and click apply!. If you have any further trouble redeeming your gift card or promotion

How do I redeem my gift card?

Gift Cards

Returns and Exchanges

Change of mind

Promotions/Sales

How do I lodge a return?

Excluded items

Faulty items

Returns & Exchanges

How much is shipping?

How long will it take for my order to be delivered?

Customs/Import Fees

Where do you ship from?

Has my order been shipped?

Are orders shipped over the weekend?

My parcel is delivered but I can't find it?

Do you deliver to PO Boxes and Parcel Lockers?

Shipping & Delivery

What's my size?

Sizing

What Is High Society Club?

How do I redeem my points?

High Society Club (Rewards club)

My discount/promotion code isn't working?

What payment options are available?

Can I use more than one payment type?

Why isn't my payment method working?

What currency are the website prices shown in?

Payment

Can I make a change to my order?

I haven't received an order confirmation?

I've received the incorrect item

Orders

Do Nat'v gift cards have an expiry?

How do I redeem my gift card?Updated 2 years ago