Faulty itemsUpdated a year ago
In the case of a faulty garment, first and foremost, we’re super sorry for letting a rogue pair of substandard undies escape our quality control! Please note, faulty items will be noticed within the first 30 days. After 30 days we will NOT replace the item as we cannot be held responsible for the care of them after they have left our hands. Please follow all care instructions, read more here.
If within 30 days, please get in touch so we can organise an immediate replacement sent to you free of charge.